Privacy PolicyPrivacy Policy

When you register or submit an application, we may collect the following information:

Business Information

• Cafe name
• Business address
• GST details (if applicable)
• Business registration details (if applicable)
• Number of gaming systems
• Services and amenities
• Pricing information
• Operating hours
• Images and promotional content

Personal Information

• Owner or authorized representative's name
• Mobile number
• Email address
• Designation
• Government-issued identification, where required for verification

Financial Information

Where applicable, we may collect:

• Bank account details
• UPI ID
• PAN
• GSTIN
• Payment settlement information

Sensitive financial information is processed only for legitimate business purposes and is handled securely.

Technical Information

When you use our website or portal, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Website usage statistics
• Cookies and similar technologies

We use your information to:

• Review and verify your application.
• Create and manage your partner account.
• Display your cafe on the Console Gaming platform.
• Process bookings and related services.
• Verify ownership and prevent fraud.
• Communicate important updates.
• Provide customer support.
• Improve our products and services.
• Comply with legal obligations.
• Send service-related announcements and optional marketing communications.

If your cafe is approved, certain business information may be publicly displayed, including:

• Cafe name
• Business location
• Photos
• Pricing
• Gaming systems
• Amenities
• Offers and promotions
• Operating hours
• Ratings and reviews
• Contact information (where applicable)

Only business-related information intended for customers will be displayed publicly.

We do not sell your personal information.

We may share information with:

• Payment gateway providers.
• Technology and cloud service providers.
• Customer support providers.
• Government authorities where legally required.
• Professional advisors such as auditors, accountants, or legal consultants.
• Business partners involved in providing services to you.

All such parties are expected to protect your information appropriately.

We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no system can guarantee absolute security.

We retain your information for as long as:

• Your account remains active;
• It is necessary to provide our services;
• We are required to retain it under applicable law;
• It is reasonably required for legal, accounting, audit, or dispute resolution purposes.

You are responsible for ensuring that the information you provide is accurate and kept up to date.

You should promptly notify Console Gaming of any material changes to your business details.

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember preferences.
• Analyze website traffic.
• Enhance user experience.

You may disable cookies through your browser settings, although some features may not function properly.

Our platform may integrate with third-party services, including payment gateways, mapping services, communication providers, analytics platforms, and cloud hosting providers.

Your use of such services may also be subject to their respective privacy policies.

The Partner Portal is intended only for individuals who are legally authorized to operate or represent a business.

We do not knowingly collect personal information from children through this Partner Portal.

Console Gaming may update this Privacy Policy from time to time.

The latest version will always be available on our website or Partner Portal. Continued use of our services after any update constitutes acceptance of the revised Privacy Policy.

If you have any questions regarding this Privacy Policy or the handling of your information, you may contact Console Gaming through the contact details published on our official website.

By submitting your application or using the Partner Portal, you acknowledge that:

• You have read and understood this Privacy Policy.
• You consent to the collection, use, storage, and processing of your information as described herein.
• You confirm that the information provided by you is accurate and submitted voluntarily.